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Last Revised: June 01, 2020
This Refund Policy may be available on this website in other languages in order to make it simpler to read for our visitors. If at any time, there appears to be a discrepancy between the translated Terms of Use and the English, the English meaning will always take presedence.
Only valid payment methods acceptable to Rhinoir may be used, for orders and any refunds will be credited back through the same manner.
Concerning any payments by credit card or electronic funds transfer, by submitting your order for processing, you authorise us to charge your order (including taxes, shipping, handling and any amounts agreed upon before order submission) to your credit card or account.
If your credit card or account cannot be verified, or is invalid, or is not otherwise acceptable, your order will be suspended or cancelled automatically.
All prices and availability of products are subject to change without notice.
Taxes will be adjusted from the amount shown on the billing screens, which may be caused by several factors, including variances between processor programs and changes in tax rates.
Your satisfaction is always our top priority. We will work with you to help avoid any problems during this process. Contact Us if you have any problems, concerns, or issues while you wait for your appointment. When you write to us, make sure you provide us a phone number to contact you on if different than the number you provided when scheduling your appointment.
We schedule appointments with at least an 8 day lead time, specifically to allow for rescheduling or to handle any problems that may arise after the appointment has been made.
We will refund 100% of the cost of any treatment during the first five (5) days after payment and scheduling of the appointment. Cancellations after the five days will incur a 10% fee as 3 days does not give us enough time to reschedule that date and time. Causing our Associate to lose a valuable time slot in their scehduling.
We will always be more than willing to take any reasonable steps to accomodate your needs.
Because we have to ship working materials to our students prior to the beginning of the first class, any refund for tuition fees will not include the cost of materials until we have recovered all the materials that have shipped. All materials and supplies begin shipping within 24 hours of the completion of the payment.
Materials must be returned at student's expense and in their packages as they arrived, unopened, and undamaged, before we will issue a refund of any materials.
All materials, supplies, products shipped, whether together or separate, will be counted as a whole unit for the purpose of this Policy Document. We must receive all materials in the way they were received before we issue a refund for any of them.
A 20% restocking fee for the cost of materials will be assesed before the final refund is issued.
We will work diligently with our students to ensure that the materials shipped to them arrive in new and fully working condition. We will assume any replacement costs and shipping costs for damaged or broken materials.
Our goal is to ensure that our students graduate and go on to become a valuable member of our business. To this end, we will endeavor to provide as much reasonable support in accomodating each student's needs.
A partial refund of any fees charged is available for the first 72 hours after payment has been completed and accepted by our payment processor. The cost of materials will be withheld until we have received any and all materials that have shipped to the student during this time.
The remainder of the refund minus a 20% restocking fee for the cost of materials will be assesed before the final refund is issued. A 10% repackaging fee will be applied to any broken, opened, or missing boxes or packaging which would prevent us from immediately reusing these materials or supplies.
Cancellation and request for refund will void any and all promotions, sales or offers. Any materials shipped at the time of the request for a refund must be returned unopened and in new working condition before a final refund is issued.
No refund will be issued after the student attends the first class' roll call.